What does unlocking mean?

Unlocking on your profile could be a free bet awarded to you that is yet to be used.

Contact our Customer Support Team if you require additional assistance on how to use the free bet.

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• Not Allowed Due To Player Block

  There are a few reasons you can get this error when attempting to make a withdrawal You are attempting to withdraw your deposit.  Deposited funds must be staked before you can make a withdrawal. Click here for deposit terms, see clause 8.6 You are ...

• How long does it take to process withdrawals?

  We have our withdrawals processed instantly.Why was my withdrawal rejected?There are a couple of reasons your withdrawal may be rejected:Why was my withdrawal rejected?Profile information incomplete :You are yet to update your full names on your ...

• How to upload KYC

  - Login to your Frapapa account - Click on "My profile" from  the profile icon - Select "KYC" from the dropdown after clicking on the 3 horizontal lines "Personal" - Click on 'ADD KYC" - Select "Identification Document" as the Document type - Select ...