We have our withdrawals processed instantly.Why was my withdrawal rejected?There are a couple of reasons your withdrawal may be rejected:Why was my withdrawal rejected?Profile information incomplete :You are yet to update your full names on your profile.
Withdrawal of deposit. To curb money laundering, we require customers to use at least 50% of their deposit on bets. If you've deposited a larger amount by mistake, or you changed your mind about gambling, please contact Customer Services.
KYC verification. Upload your valid KYC documentation (Passport, NIN Slip, Drivers License or Voters Card) and attempt your withdrawal once your documentation has been approved by the payment team.
Payment account details not saved. You will need to save your (bank account details)Occasionally, our payment gateway provider may experience network delays that can cause withdrawals to get 'stuck' in the system. If your withdrawal was not successful after 24 hours, not to worry, it will be manually credited to your bank account details. (edited)